Objective:

• Assess the technical feasibility according to various methods (PACS, CD-Rom) and in various environments (independent private practice, private clinic, public hospital)
• Assess the medical relevance of the service
• Prepare for development of a sustainable organisational and economic model for the service, with the aim of its rollout and sustainability of the funding by the public authorities

Timescale:

3 months for configuration and installation of the system, 3 months for testing, 2 months for analysis of the results and preparation of the communications

Methods:

• Writing specifications (workflows, forms)
• Selection of the technology service provider, development of the platform
• Creation of the Steering committee and selection of its members
• Software installation and training workshops
• Follow-up assistance and handling of 16 requests over 3 months
• Case by case analysis of the results, assessment of the satisfaction of every single participant, cocreation workshop with all participants

Results

• Validation of the technical feasibility and medical relevance
• Customer experience feedback on the software
• Communication of the results at CPLF 2019 (French Pulmonology Congress) and publication of the abstract in a renowned medical journal in 2019